Comprehensive framework for obtaining and managing consent from Data Principals
The Digital Personal Data Protection Act, 2023 (DPDPA) is India's first data protection law. The enactment of the DPDPA will mark a significant advancement in the data privacy framework of India. Section 6 of the DPDP establishes a comprehensive framework for obtaining and managing consent from Data Principles. The article aims to examine the key consent requirements that Data Fiduciaries are required to adhere to failing which hefty penalties will be imposed on them.
As per Section 6(1), the characteristics of a valid consent are as follows:
Given voluntarily without coercion
Related to clearly defined particular purposes
Based on adequate information about processing
Not contingent upon other terms
Clearly indicating agreement
Expressed through clear action
Limited to data necessary for the specified purpose
Let us understand this with the example of an example we all can relate to. We all order groceries or other everyday essentials using Blinkit, Zepto, Instamart and similar platforms. They request access for your personal data including phone number and location details for making available the groceries you ordered. Let us say for instance, they request access to your contact list or your email Id, and you provide consent for the processing of all of these details.
In this case, valid consent will be limited to processing your personal details, that is, your phone number and address for the delivery of goods. This is because your contact list and email address are not required for making available the delivery services.
Section 6(2) invalidates any consent that contravenes provisions of the DPDP Act, its rules, or any other law. Let us understand this with the help of an example. If an employee enters into a contract with his employer and consents to the insurance policy and waives of his right to file a complaint with the Data Protection Board in case his personal details are used for purposes other than the insurance policy, the consent for the latter will be automatically invalidated. This is because it violates the provisions of the DPDPA.
As per Section 6(3), every notice sent to the Data Principal for obtaining her consent must be:
Section 6(4) and 6(5) address withdrawal of consent:
We all order our favorite outfits from various online shopping websites including H&M, Zara and alike. Let us say you ordered a particular pair of jeans and gave your consent for processing your personal details, that is, your phone number, banking details and address details for the delivery of those jeans. However, 2 days later you withdraw the consent for processing these details. Herein, these platforms might not let you use the app for placing further orders. However, for the pair of jeans you have already ordered, the processing of your personal information will not be suspended.
Section 6(6) requires that upon the withdrawal of consent:
Sections 6(7), Section 6(8) and 6(9) introduce Consent Managers:
Whenever there is a question regarding the processing of personal data in a preceding, the burden of proof shall lie upon the Data Fiduciary under Section 6(10) to prove:
In order to comply with Section 6 of the DPDPA, organisations and businesses must take the following measures:
Section 6 of the DPDP Act fundamentally transforms how organizations must approach consent. The section's provisions ensure that Data Principals have meaningful control over their personal data through informed, specific consent that can be easily withdrawn. Organizations must implement robust systems to comply with these requirements while maintaining efficient data processing operations where legally permitted.
Stay compliant, stay safe. Reach out to Data>Nuance to comply with Section 6 and the other provisions of the DPDPA. Ensure your practices meet legal standards while safeguarding your business from regulatory penalties. Let's make compliance effortless—before regulators make it expensive!
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